Para sa bawat Mandaleño.
City Hall, wherever you are.

From Hulo to Wack-Wack: pay taxes, renew permits, report a problem on your street, and follow every request until it’s done.

Popular: Report flooding Pay real property tax Pay a traffic ticket Request garbage pickup

Photo: Mandaluyong skyline · Patrick Roque · CC BY-SA 4.0

One login for every city systemSign in once, with your eGovPH account if you have one.

eBOSSBusiness permits

e-OVRTraffic violations

e-SanggunianOrdinances

verify-idPWD & OSCA IDs

MENCHIEDisaster alerts

eGovPHNational sign-in

Where is my request?

Enter your case number to see which department has it now, live. One request, one system, every department connected.

Case number It starts with LGU, for example LGU-2026-1042.

No case number yet? Submit a request in the resident app.

Example: LGU-2026-1042

Hazardous tree pruning or removal

The route this request takes through City Hall

1
Request received & validatedPublic Assistance
2
Environmental assessmentCity Environment Office
3
Safety assessmentCity Engineering Office
4
Pruning workCity Operations / Maintenance
5
Completion confirmedPublic Assistance

Each step shows its department and date once it moves.

City services, without the trip to City Hall

The things residents ask us for most, each one a few taps away. Start online and track it to the end.

Pay and apply

Report and request

Get help

Social servicesMedical, burial and educational assistance, and help in a crisis.See programs

Everything you've done with the city, on one screen

Permits from eBOSS, tax payments, e-OVR tickets and your requests used to live in separate systems. Now they're all in your account, with each one's status and receipt.

Shows what's due, what's in progress and what's done
Download official receipts and permits any time
Updates by push notification and SMS

See how it works

my.mandaluyong.gov.ph/transactionsSample

My transactions 1 due soon

Business permit renewal · Dela Cruz Sari-SarieBOSS · BPLO-2026-04418

For inspection

Real property tax, Q4 2026City Treasurer · OR 0918822

₱3,240.00
Paid

Obstruction violation, Shaw Blvd.e-OVR · OVR-118274 · due Oct 19

₱1,000.00
Unpaid

Hazardous tree · pruning, Sheridan St.LGU-2026-1042 · now with City Operations

Pruning scheduled

Report it once. We send it to the right office.

Pin the spot on the map, add a photo and choose what's wrong. Garbage goes to Environmental Management and broken roads to Engineering. Flood reports go straight to the CDRRMO and Project MENCHIE, so they help warn your neighbors too.

Every report gets a reference number you can track
Shows you when it's assigned, being worked on and resolved
Replaces the old complaints web form

File a report

New reportWhat's the problem?

Sample

Garbage

Roads

Streetlights

Flooding

Routed to CDRRMO + Project MENCHIE
Flood reports also feed the city's early-warning map.

Water depth

AnkleKneeWaist

Submit report

Ask a question any time. A person can take over when needed.

Our assistant answers common questions about requirements, fees, schedules and office hours, any time of day. If your question needs a person, it passes the conversation to a City Hall agent so you don't have to repeat yourself.

Start a chat

Makipag-chat sa MandaluyongSample

Manda · Katuwang ng Lungsod

Kumusta! Matutulungan kita sa mga permit, buwis, ID at iba pang serbisyo ng lungsod. Ano ang kailangan mo?

Ano po ang kailangan para sa OSCA ID? Kaka-60 lang po ng lola ko.

Kailangan ng valid ID na may petsa ng kapanganakan niya, 1×1 na litrato at barangay certificate. Puwede mo siyang i-apply online, at sa OSCA na lang niya ito kukunin.

Nakaratay po siya. Puwede po bang iba na lang ang kumuha?

Nakakonekta ka na kay Carlo ng OSCA

Carlo · Office of Senior Citizens Affairs

Opo. Nagho-home visit din po kami para sa mga senior na nakaratay. Ise-schedule ko po siya ngayong linggo.

Message from the Mayor

Welcome to Mandaluyong's digital City Hall, open to every Mandaleño from home.

We're bringing our systems together so you don't have to line up, repeat yourself or wonder where your request went. Tell us what you need, and we'll keep you updated until it's done.

Hon. Carmelita “Menchie” A. AbalosCity Mayor, Mandaluyong